Revolution Guarantee

Revolution’s first priority is our studio partners. If one of our products fails to meet our high-quality standards, we guarantee that we will repair or replace it at no additional charge. We want you to be 100% satisfied with our products, and with our 45-day dancewear return and exchange policy, you can have peace of mind when partnering with us.


NEW! Dancewear Return Policy

Revolution Dancewear now accepts returns on dancewear up to 25% of your dancewear purchase value within the last 45 days. Returns and exchanges can be made by filling out our online RMA form (revolutiondance.com/rma) or calling us direct to generate a return authorization number. Please note, returns and exchanges cannot be accepted without an authorization number. Items must be in new condition with intact original packaging. Returns will be honored via dancewear merchandise credit on account. Shipping charges are non-refundable, and customer is responsible for return shipping. Please allow 3-4 weeks for processing returns. Tights are not eligible for returns or exchanges. 

 

Costume Return Policy

We do not accept returns or cancellations on costumes. Products that are exchanged in like-new condition, including all original accessories, with no visible wear, tear or package markings will be eligible for exchange within 30 days of purchase. A $5.00 restocking fee will be applied to all costume exchanges. Please note that items purchased from FLASH and REV RACK are not eligible for exchanges.


All returns must be sent to:

Revolution Dancewear
Attention: RMA
6100 West Howard Street
Niles, IL 60714

Dancewear Ordering and Shipping 


Orders can be placed by phone, online, mail, and fax. No minimum order required. To order online, apply for an account at revolutiondance.com – Customer Service will review and approve new customers within one business day. 


For deliveries in the contiguous United States, ground shipping is FREE for shipments of 15 or more items. For shipments of 14 or less, shipping is $9. Guaranteed delivery in 2 business days is available for dancewear orders in the contiguous United States for $22. 


For deliveries to Alaska and Hawaii, standard shipping is FREE for shipments over $400. For orders less than $400, customer pays rate based on actual dimension and weight of package. Expedited shipping is available at published rates. 

 

Orders to Puerto Rico pay rate based on actual dimension and weight of package regardless of order size. 

Note: some products require special shipping and handling. Please call 800.806.1157 for detailed information regarding shipping of specialty products. 


All-inclusive Service to Canada 


Canadian customers purchase in Canadian dollars and can view Canadian pricing online by logging in at revolutiondance.com. 

For deliveries to Canada, a flat rate of $46 CAD covers freight and brokerage fees via Canada Ground Shipping. We calculate and include all import taxes and duties at the time your order is placed. These fees are added to your invoice. Revolution Dancewear pays everything on your behalf. Your order will list details for each of the following: freight/ brokerage fees, duty, Goods and Services Tax (GST) and/or HST when applicable. 

Expedited shipping is available on all Canadian orders at published rates, depending on exact weight and destination. Certain restrictions apply. Please call 800.806.1157 for detailed information based on location. 


Payment Options 


We accept Visa, MasterCard, Discover, American Express, and check-by-phone payments. We also accept COD payments for an additional $12.50. COD cannot exceed $1,000. A cashier’s check or money order is required for COD orders over $250. 


Dancewear Turnaround Time 


Most orders are filled on the same day they are received; however, an item that you order may be temporarily out of stock. We will inform you of availability and approximate waiting time when you place your order. 

Back-orders will be shipped by FedEx Ground, at no additional shipping charge. Available ship date is listed beside each item when you place an order online. Please note that we cannot add new orders to back-orders. 


General Sales Terms 


Revolution Dancewear has a minimum advertised pricing policy that all customers agree to follow when purchasing from us. Please visit revolutiondance.com/map to view the details and policy in detail. 


Online Ordering 


The inventory stated online for each product is refreshed frequently; however, if you have placed an order for an item that recently went out of stock, we will call you. 

 

Costume Ordering 

No minimum order required. Orders can be placed by phone, online, mail, and fax. To order online, simply apply for a username and password at revolutiondance.com - a customer service representative will review and approve qualified customers within 1 business day. Regardless of method used to place your order, you should receive a written order acknowledgement within 10 days. If you do not receive this confirmation in 10 days, please call us. Carefully review your order acknowledgement to ensure the accuracy of your order, and call us immediately if you discover an error.


REV PERKS Program Details

DanceStudioOwner.com gives you instant access to studio owner tools, tips, and industry experts, giving you the edge you need to be successful. Membership now includes REV PERKS, exclusive, never-before offered benefits for Revolution Dancewear customers.

Member benefits include new content each month to give you the competitive edge for your studio marketing, business, staff, and curriculum. Plus exclusive access to REV PERKS:

• Returns and exchanges on dancewear

• Free size exchanges on costumes*

• Year round access to REV RACK clearance costumes with an additional 10% off already reduced prices

• First access to all new products and 10% off pre-orders

• Member Only 800 number for Revolution and Tenth House customer service

• Tights Countertop Sales Display with starting tights inventory of 25 pair of your choice size/color/style

• $50 Revolution Voucher

REV PERKS Policies

REV PERKS is awarded with each PLUS or PRO level membership of DanceStudioOwner.com. Your exclusive benefits begin immediately. You will receive an onboarding call and package from Revolution Dancewear once membership is activated.

• *To be eligible for Free returns and exchanges, you must own a corresponding size kit.

• Returns and exchange on dancewear must be made within 45 days of purchase.

• Items purchased from FLASH and REV RACK are not eligible for exchanges.

• All REV RACK clearance costume orders must be placed through the call center to receive your additional 10% discount. 

 

Download Printable 2016-2017 Order Form